Recent Posts

Smoke and Soot Damage from Furnace Puff Backs in Macomb Township?

3/21/2023 (Permalink)

A cloud of oily, black smoke fills the air. We clean and restore furnace puff back damage in Macomb County.

If you have an oil or gas furnace, boiler, or water heater, you may experience puff back issues. These types of appliances also require more frequent maintenance as improper maintenance can lead to ignition problems that can cause a puff back. Our local Northeast Macomb Township team is trained to inspect and clean heating and ventilation systems.

Puff backs from oil-burning furnaces and appliances are more damaging because oil creates more soot than gas. A severe puff back can send soot throughout your entire home or business and can cause damage to heater components. Factors that affect how far the soot can travel include:

  • The connection between the heater and the building
  • The layout of the building
  • Open and closed doors
  • The routing of the heating, ventilation, and air conditioning ducts

Cleaning methods

We pretest every surface and item before cleaning to ensure we use the most effective cleaning method.

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When your home or business in Macomb Township need help with a furnace puff back issue, our local team in Northeast Macomb Township is Here to Help. ® Call us today at 586-930-5659.

Franchises are independently owned and operated.

Comprehensive Water Damage Restoration Process in New Haven?

3/14/2023 (Permalink)

A damaged pipe is spraying water. We restore commercial damage 24 hours a day in Macomb County.

Our local Northeast Macomb Township responds to commercial water damage emergencies 24 hours a day, 365 days a year. We follow this comprehensive process for every water loss in New Haven:

Step One – Emergency Contact

Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

 Step Two- Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

 Step Three – Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water.

 Step Four- Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access.

 Step Five – Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and remove odors and deodorize your property.

 Step Six – Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition and may include replacing drywall and installing new carpet or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your business or home in New Haven has a water damage emergency, our local team in Northeast Macomb Township is Here to Help. ® Call us today at 586-930-5659.

Franchises are independently owned and operated.

Commercial Cleaning and Restoration Services in Macomb Township?

3/6/2023 (Permalink)

A commercial kitchen after it has been professionally cleaned. We provide commercial cleaning services in Macomb County.

Our local teams in Northeast Macomb Township offer a full range of commercial cleaning services that exceed what a standard janitorial service can do. We have experience working in all kinds of buildings and business settings in Macomb Township.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

We provide a full range of commercial property damage restoration services, including:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

Although we are better known for fire and water mitigation and restoration services, we also provide a wide variety of commercial deep cleaning services. These deep-cleaning services exceed the scope of a routine janitorial service and are designed to keep your business looking its best:

  • Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

 Call Us Today!

Our Northeast Macomb Township teams are Here to Help ® when you need commercial restoration or cleaning services in Macomb Township. We’ll clean and restore your business or home “Like it never even happened.” Call us today at 586-930-5659. 

Franchises are independently owned and operated.

Frozen Pipe Problem in New Haven Business?

2/28/2023 (Permalink)

Frozen pipes are featured on the side of a commercial building. We restore water damage 24 hours a day in Macomb County.

Our local Northeast Macomb Township responds to frozen pipe damage emergencies often during the winter in New Haven. According to the Institute of Business and Home Safety, frozen pipes are a leading source of property damage during severe winter weather. Here are their recommendations for reducing your risk of damage:

  • Seal openings and penetrations: Seal all windows, doors, and other spaces on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities
  • Seal cracks and penetrations: Seal all wall cracks and penetrations, including domestic and fire protection lines, electrical conduit, and other utility service lines
  • Insulate and seal attic penetrations: Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases
  • Run faucets: Let all faucets drip during extremely cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet
  • Insulate pipes
  • Insulate recessed light fixtures
  • Install an automatic excess flow switch
  • Monitor sprinkler systems
  • Provide backup power

Call Us Today!

When your commercial business or home in New Haven has a water damage emergency, our local team in Northeast Macomb Township is Here to Help. ® Call us today at 586-930-5659.

Franchises are independently owned and operated.

How Can I Stay Safe During a Power Outage in Macomb Township?

2/21/2023 (Permalink)

A person attempts to restore power on a circuit breaker after a power outage. We restore storm damage 24 hours a day in Macomb Township.

Our local Northeast Macomb Township responds to storm damage emergencies often in the winter. Power outages occur in Macomb Township so it is important to know how to stay safe during a power outage. Here are some tips from the Red Cross for things you can do during a power outage:

Keep food as safe as possible

  • Keep refrigerator and freezer doors closed as much as possible. First, use perishable food from the refrigerator. An unopened refrigerator will keep foods cold for about four hours.
  • Then use food from the freezer. A full freezer will keep the temperature for about 48 hours (24 hours if it is half full) if the door remains closed.
  • Use your non-perishable foods and staples after using food from the refrigerator and freezer
  • If it looks like the power outage will continue beyond a day, prepare a cooler with ice for your freezer items
  • Keep food in a dry, cool spot and keep it covered at all times

Electrical equipment

  • Turn off and unplug all unnecessary electrical equipment, including sensitive electronics
  • Turn off or disconnect any appliances (like stoves), equipment, or electronics you were using when the power went out. When power comes back on, surges or spikes can damage equipment.
  • Leave one light turned on so you’ll know when the power comes back on.
  • Eliminate unnecessary travel, especially by car. Traffic lights will be out and roads will be congested.

Call Us Today!

When your home or business in Macomb Township has a storm damage emergency, our local team in Northeast Macomb Township is Here to Help. ® Call us today at 586-930-5659.

Franchises are independently owned and operated.

Frayed Wire Fire in New Haven?

2/14/2023 (Permalink)

An old, fabric-wrapped, frayed electrical cord is shown. We restore fire damage 24-hours a day in Macomb County.

Our local teams in Northeast Macomb Township respond to fire damage emergencies 24-hours a day in New Haven. Extension cords can cause fires, injuries, and even death when improperly used. Here are some extension cord safety tips from The Electrical Safety Foundation International (EFSI):

  • Do not overload extension cords or allow them to run through water or snow on the ground
  • Do not substitute extension cords for permanent wiring
  • Do not run through walls, doorways, ceilings, or floors
  • Do not use an extension cord for more than one appliance
  • Multiple plug outlets must be plugged directly into mounted electrical receptacles; they cannot be chained together
  • Make sure the extension cord or temporary power strip is rated for the products to be plugged in and is marked for either indoor or outdoor use
  • Never use a cord that feels hot or is damaged in any way
  • Never use three-prong plugs with outlets with only two slots for the plug. Do not cut off the ground pin to force a fit. Never force a plug into an outlet if it doesn’t fit.
  • Buy only cords approved by an independent testing laboratory, such as Underwriters Laboratories (UL), Intertek (ETL), or Canadian Standards Association (CSA)

Call Us Today!

Fire damage can happen anytime, and when it does, you’ll want to hire a company that can mitigate and restore the damage quickly. Our Northeast Macomb Township teams are on call 24-hours a day to respond to your call in New Haven. Call us today at 586-930-5659. 

Franchises are independently owned and operated.

Commercial Business Damaged by Ice Dams in Macomb Township?

2/7/2023 (Permalink)

Snow on a commercial low-slope roof. We respond to storm damage emergencies 24 hours a day in Macomb County.

Our local team in Northeast Macomb Township is a trusted leader in commercial storm damage restoration services. The best way to prevent ice dams from forming on a commercial roof is to remove the snow as soon as possible.

Causes of Ice Dams

According to the National Weather Service, ice dams are formed when the temperatures fall below 32 degrees Fahrenheit and are found mainly on low-slope roofs. Some common causes of ice dams include poor ventilation and insulation in the attic, placement of heating in the attic, and recessed lighting near the roof.

How Can Ice Dams Damage My Commercial Roof?

There are two common ways ice dams cause damage to commercial roofs.

  1. Freezing Water

Freezing water can damage the roof because it expands and can tear the sealing points along the roof’s edge when it freezes. Additionally, large icicles can accumulate at the roof’s edge, and the weight of the icicles can damage the roof and the eavestrough or rain gutter.

  1. Pooling Water

If water pools behind an ice dam, it may seep into your commercial building because it has nowhere to drain. Pooling water can cause extensive damage to the structure of the building as well as to the insulation, drywall, and electrical systems.

Call Us Today!

When you have ice dam or other water damage in your Macomb Township commercial business or home, our Northeast Macomb Township team is Here to Help. ® Call us today at 586-930-5659. 

Franchises are independently owned and operated.

Ice Dam Damage in New Haven?

1/31/2023 (Permalink)

Icicles form on a roof, indicating ice dam issues. We are leaders in storm damage restoration services in Macomb County.

Our local team in Northeast Macomb Township responds to storm damage emergencies caused by ice dams during the winter months in New Haven. Here are some tips from the State of Michigan for dealing with ice dams now and how to prevent them in the future:

  • Thoroughly clean all leaves, sticks, and other debris from rain gutters and downspouts. This allows melting roof snow to flow into gutters and through downspouts.
  • Strive to keep snow on your roof to a minimum. Long-handled devices called "roof rakes" let you stand on the ground and pull the snow off the roof. Keeping heavy snow loads off your roof reduces the chances of both ice dam formation and roof failure due to the weight.
  • Keep gutters and downspouts clear of snow and icicles all winter.
  • Evaluate the insulation and ventilation in your attic. Attic insulation should have an R-value of at least R-30 (R-38 is preferable in northern climates). In addition, good airflow from under the eaves or soffit area along the underside of the roof and out through the roof vents is essential. The insulation prevents heat loss from the home's interior, and the venting allows the attic air to stay cold enough to prevent or minimize the freeze/thaw cycle on the roof. Consult a reputable roofing or insulation contractor about these improvements.

Call Us Today!

When you have ice dam or other water damage in New Haven, our Northeast Macomb Township team is Here to Help. ® Call us today at 586-930-5659. 

Franchises are independently owned and operated.

Is There a Way to Thaw Frozen Pipes Before They Burst in My Macomb Township Home?

1/24/2023 (Permalink)

A faucet is left trickling water to prevent frozen pipes. We are leaders in water damage restoration services in Macomb County.

Our local team in Northeast Macomb Township responds to water damage emergencies caused by frozen and burst pipes often during the winter months in Macomb Township. The Michigan Committee for Severe Weather Awareness estimates that a quarter-million homes are damaged each winter due to frozen water pipes. The Michigan MIREADY program offers this helpful information about preventing frozen pipes and thawing pipes if they freeze:

If you are away:

  • Set the thermostat no lower than 55 degrees to prevent pipes from freezing
  • Ask a friend or neighbor to check your house daily to make sure it's warm enough to prevent freezing
  • Shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it will be deactivated when you shut off the water.

If your pipes freeze:

  • Don't take chances. Call a plumber if you turn on your faucets and nothing comes out. If you detect your water pipes have frozen, turn off the water at the main shut-off valve in the house.
  • Never try to thaw a pipe with a torch or open flame. You may be able to thaw a frozen pipe with warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of the line.
  • Do not use electrical appliances in areas of standing water. Electrocution is possible.

Call Us Today!

When you have frozen pipes or other water damage, our Northeast Macomb Township team is Here to Help. ® Call us today at 586-930-5659. 

Franchises are independently owned and operated.

If Hear a Gurgling Sound, Do I Have Frozen Pipes in New Haven?

1/17/2023 (Permalink)

A faucet is left trickling water to prevent frozen pipes. We are leaders in water damage restoration services in Macomb County.

Our local team in Northeast Macomb Township is a trusted leader in water damage restoration services in New Haven. When pipes freeze, the water in the line expands and will burst no matter what kind of pipes you have. When a frozen pipe bursts upstairs above your living room, it can cause substantial damage, sometimes costing thousands of dollars to repair.

If you hear banging or gurgling noises in your pipes, it indicates ice is moving through them, and eventually, all the water will freeze. The best way to avoid frozen pipes is to let your faucets drip and open up your cabinet doors to expose your pipes to warmer air. Make sure your thermostat is set to a minimum temperature of 55 degrees Fahrenheit in each room, and if you leave for the weekend, keep the heat running.

Our technicians are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We have the training, equipment, and experience to restore water damage quickly and efficiently.

Call Us Today!

Our Northeast Macomb Township team is always Here to Help ® when your home or commercial business has water damage from frozen pipes in New Haven. We'll restore your water damage "Like it never even happened." Call us today at 586-930-5659. 

Franchises are independently owned and operated.